Brittany O.

About

Seasoned professional in sales, operations, and growth development working with startups and organizations across multiple industries. Expertise in developing strategies, managing teams, process efficiency and optimization, and driving growth. Transitioned to remote roles and freelancing, providing senior-level consulting to multiple companies. Recently led a grass-root organization AI startup as a Fractional COO. Skilled in project management, client success, organization structure, and more. Passionate about helping businesses in critical growth phases by optimizing processes, implementing sales strategies, and building strong client relationships. Thrives on challenges and continuously expands skillset to drive innovation and results.

Experience

• Founder · Resistabl + Co10-01-2022

  Growth & development services for SaaS startups in pivotal growth phases. Focusing on legacy client management, attracting new business, CRM integration and system selection, and retention strategies.

• Director of Sales and Operations · TOTAL RECALL Safety Simplified05-01-2024 – 09-01-2024

  As Director of Sales and Operations, likely responsible for overseeing sales strategies, managing operational processes, and ensuring alignment with company goals.

• Associate Renewal Manager · iCIMS05-01-2023 – 04-01-2024

  As an Associate Renewal Manager, likely involved in managing client renewals, ensuring customer satisfaction, and maintaining long-term client relationships.

• Sales Development Representative · Relatient03-01-2022 – 08-01-2022

  As a Sales Development Representative, likely responsible for identifying and qualifying sales leads, and supporting the sales team in acquiring new clients.

• Payor Enrollment Specialist · symplr07-01-2021 – 03-01-2022

  As a Payor Enrollment Specialist, likely responsible for managing the enrollment process with payors, ensuring compliance, and maintaining accurate records.

Education

• Middle Tennessee State University (MTSU)Bachelor's degree, Healthcare administration
• Eastern Kentucky UniversityAthletic Training/Trainer

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