Dannielle Lewis

About

A dedicated professional with a diverse background in mining operations, laboratory work, and customer service, I graduated from Pimlico State High School. My career at Ravenswood Gold includes roles as a Mining Operator and Process Operator, where I manage tasks, ensure safety protocols, and operate processing plant equipment. I briefly worked as a Laboratory Technician at ALS Global, focusing on coal mining processes and materials handling. My experience extends to the financial sector, having served as a Specialised Customer Support Officer and Customer Service Specialist at Suncorp Bank. In these roles, I developed strong business relationships, managed customer needs, and ensured compliance with policies. My skills in multitasking, teamwork, and communication have been honed across various industries, making me adaptable and efficient in dynamic environments.

Experience

• Mining Operator · Ravenswood Gold

  As a Mining Operator, likely responsibilities include operating mining equipment, ensuring safety protocols are followed, and assisting in the extraction and processing of minerals.

• Process Operator · Ravenswood Gold02-01-2022

  Manage tasks as directed by the Shift Supervisor, coordinate unplanned work, maintain log sheets, ensure checklists, samples, and reports are completed. Liaise with Metallurgists, operate processing plant equipment, and identify maintenance needs.

• Laboratory Technician · ALS Global02-01-2023 – 05-01-2023

  Focus on safety, quality, and teamwork. Handle coal mining processes, materials handling, and equipment operations. Multitask and meet tight deadlines while maintaining physical fitness for manual handling duties.

• Specialised Customer Support Officer · Suncorp Bank01-01-2022 – 04-01-2023

  Respond to incoming calls, manage complaints, assist in understanding customer needs, collaborate across channels, and ensure compliance with policies and procedures.

• Customer Service Specialist · Suncorp Bank01-01-2022 – 04-01-2023

  Develop and maintain business relationships, assess customer needs, handle transactions, resolve complaints, and ensure compliance with policies and procedures.

Education

• Pimlico State High SchoolSenior Graduate

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