Dhwani Dalal

About

Strategic GTM Operations leader with 10+ years of experience in high-growth SaaS environments. Proven track record in global GTM funnel design, cross-functional planning, and data-driven pipeline management to accelerate revenue. Experienced launching subscription products and expanding partner ecosystems (1,000+ partners) with a centralized insights engine delivering end-to-end visibility.

Experience

• Director, GTM Strategy & Operations · DocuSign01-01-2023 –

  Designed and executed a global GTM funnel strategy, boosting rep productivity and significantly improving pipeline quality across multiple segments. Led cross-functional annual planning across Marketing, xDR, Sales, and Finance; standardized pipeline hygiene and data governance globally; drove a shared performance rhythm across regions and leadership tiers; launched centralized insights engine for end-to-end visibility.

• Senior Manager, Revenue Strategy & Operations · Yotpo12-01-2019 – 01-31-2023

  Spearheaded the launch of a subscription product and regional/strategic initiatives; Led GTM and territory planning across US, UK, and APAC; built annual planning processes for CS, Sales, and Partners; launched a PRM system adopted by 1,000+ partners, driving a 250% lift in channel-sourced revenue.

• Manager, Revenue Strategy & Operations · JW Player12-01-2017 – 11-30-2019

  Designed global territories for Commercial & Enterprise teams; built a machine learning territory model; streamlined pipeline stages; improved forecasting accuracy and deal values.

• Management Consultant · LRN11-01-2015 – 03-31-2017

  Led PMO on GTM partnerships; enhanced strategic alignment and execution across cross-functional initiatives; oversaw sales operations for US & EMEA; delivered $3M in annual savings.

• Business Operations Analyst · Bluewolf Group, An IBM Company06-01-2013 – 08-31-2014

  Optimized tech stack and streamlined acquisition workflows, improving integration and operational efficiency; designed and executed a cost-reduction program, achieving 30% annual cost savings.

• Director · Squarespace11-01-2025
• Director, GTM Strategy & Operations · Squarespace11-01-2025 – 04-01-2026

Education

• Manhattan UniversityMS, Finance & Organizational Leadership
• Manhattan UniversityBA, Business Administration & International Relations

Similar talent on Pangea

JJannette A.Fractional COO & Revenue Operations Leader | 10+ Years Scaling Enterprise SaaS GTMUnited StatesCrystal G.Revenue Operations | Strategy | Leadership | Technology | Diversity & Inclusion | GTM |San Francisco, CAEvelyn I.Driving scalable revenue through Enablement, Insights & Execution | GTM Strategy, RevOps, Sales Ops/EnablementToronto, ONPar G.Executive Leader in Marketing and Revenue Growth | Go-To-Market Strategy for DTC and B2B SaaSAustin, TX