Elvis Hsiao

About

With a diverse educational background from Simon Fraser University, majoring in Communications and Interactive Arts & Technology, and minoring in Computer Science, I have cultivated a robust skill set in UX/UI design. Currently contracted at Autodesk, working on their AI/Content and Next Gen platform.

Experience

• User Experience Designer · BCLC2026

  Design Systems.

• Experience Designer II · Autodesk07-01-2024 – 12-01-2025

  Led the end-to-end design and implementation of internal tools, resulting in a 33% improvement in agent productivity. Drove the research, design, and phased implementation of a multimillion-dollar internal Customer Success (CS) platform, improving usability satisfaction by 73% and ease of use improvement of +2.4/7. Drove UX strategy by delivering 20+ data-backed presentation decks to senior stakeholders and VPs to secure alignment and funding. Successfully delivered the redesigned platform in a global launch across 47 countries to an internal user base of 1,000+ employees. Created foundational artifacts (personas, journey maps, Figma prototyping kit) and identified 80+ heuristic violations to standardize design and generate 100+ wireframed interfaces.

• Design Writer · UX Collective2022-12-01

  As a Design Writer at UX Collective, contributed articles and insights on design trends, best practices, and user experience strategies.

• UX/UI Designer · Chexy07-01-2022 – 07-01-2024

  As a UX/UI Designer at Chexy, contributed to the design and user experience of the company's products, ensuring a seamless and intuitive interface for users.

• Founding Designer · Pondr2023-03-01

  - Selected by Jason Calacanis to join Founder University (1/150 startups) - Raised 145k - 1st place in SFU Coast Capital Venture Competition - Featured extension on Chrome Web Store

• UX Designer · Hitachi Energy2023-01-01 – 2023-07-01

  As a UX Designer at Hitachi Energy, worked on improving the user experience of the company's energy solutions, focusing on usability and user-centered design.

Education

• Simon Fraser UniversityJoint Major Communications, Interactive Arts & Technology
• Simon Fraser UniversityMinor Computer Science

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