Haley Foutch

About

Results-driven professional experienced in leading complex, cross-functional initiatives that drive growth, efficiency, and customer value within B2B and B2C solutions. Known for turning strategic vision into executable roadmaps, managing multi-stakeholder environments, and delivering data-informed solutions to business-critical challenges. Experienced in eLearning, product management, and strategic planning.

Experience

• Product Manager, B2B, B2C, eCommerce · University of Phoenix11/2020 – Present

  Led launch of eLearning solutions for B2C and B2B audience, enabling revenue diversification. Accountable for end-to-end user experience, including driving growth through high quality leads, self-service eCommerce sales, powerful onboarding experiences, and customer success. Contribute to satisfaction average of 93% with top-notch support and learning experiences.

• Product Manager, Career Accelerator Team · University of Phoenix01/2020 – 11/2020

  Launched tools and experiences to help users connect their professional goals to our products. Plan initiatives that deliver the highest value for institution, customers, and prospects.

• Senior Manager, Mentorship Programs · University of Phoenix05/2019 – 01/2020

  Partnered with agile scrum development teams to launch new mentorship platform. Strengthened brand affinity and loyalty by creating engagement opportunities for alumni segment.

• Senior Career Counselor · University of Phoenix12/2018 – 05/2019

  Improved engagement by creating content for media inquiries, website, and curriculum. Managed and moderated online university community, expanding reach through referrals.

Education

• Florida State UniversityMS/EdS Counseling and Human Systems (Counselor Education), Career Counseling
• Florida State UniversityBachelor of Science in Psychology, Psychology, Child Development

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