Harrison K.

About

I love to simplify complex problems through user-centered, data-informed design. My focus is on creating intuitive, elegant solutions that balance user advocacy with business outcomes—and collaborating cross-functionally to bring those solutions to life. Since transitioning into product design, I’ve crafted scalable solutions across a wide range of industries. My personal and professional experiences have taught me the following about myself:\n\nI can design products that move the business forward. ➤ Increased revenue by 16% by aligning user needs with business goals ➤ Reduced bounce rates and increased web traffic + conversion rates by up to 20% ➤ I believe that to care about a company’s bottom line is to care about its clients and customers\n\nI bring a systems mindset to product design. ➤ I see the big picture and how the moving parts of a business work together ➤ I break down complex problems into scalable, digestible parts ➤ If a solution can’t be explained to someone with no experience, it needs another pass I bridge teams and foster collaboration across the org. ➤ I’ve worked directly with CEOs and stakeholders to shape direction and strategy ➤ I collaborate seamlessly with marketing, customer success, and engineering ➤ I simplify communication across departments to keep everyone aligned I’m always pushing myself to grow and sharpen my thinking. ➤ I stay immersed in newsletters, blogs, and social posts about design trends and tech ➤ I value design systems, structure, and feedback loops that enable iteration ➤ I believe great design sits at the intersection of user need and business reality—right in that Venn diagram center My superpowers: ➤ Systems thinking and design strategy ➤ Data analysis with a designer’s eye ➤ Cross-functional fluency and stakeholder collaboration ➤ Turning big problems into simple, beautiful solutions Skills: Product Design · UI/UX Design · Wireframing & Prototyping · Design Systems & Systems Thinking · Usability Testing · Conversion Rate Optimization (CRO) · Data-Driven Decision-Making · Visual Communication · Design Audits · Image Retouching · Project Management · End-to-End Design Process\n\nIndustries:\nSaaS · Manufacturing · Healthcare · Business Development · Technical Services · E-commerce Fun Facts: Competed professionally in Tekken 7 in a previous life Snowboarder—currently working on toe-side braking Absolute donut fiend and open to freelance donut critiques. Let’s connect! I’m always down to talk shop about design, UX strategy, or the latest UI trends—bonus points if you’re into gaming or pastries.

Experience

• Product Designer · Nesta Systems11-01-2024 – 09-01-2025

  - Increased MAU by 13% by applying insights from usability testing to streamline navigation, remove friction points, and improve task completion. - Boosted product engagement and retention by designing high-fidelity mockups, structured user flows, and AI-assisted prototypes to surface core product value earlier in the user journey. - Identified key customer pain points by conducting qualitative research and synthesizing findings into strategic design recommendations presented to cross-functional stakeholders. - Accelerated design iteration cycles by leveraging AI-assisted prototyping to test design variations, increase precision, and reduce time to validated solutions. - Lowered bounce rate by 17% by conducting iterative usability testing and design audits to resolve accessibility issues and strengthen visual hierarchy and layout structure. - Fostered cross-functional alignment between marketing and engineering by evolving a design system that standardized layouts, typography, color systems, and interaction patterns. - Improved clarity across agile teams by producing storyboards, sitemaps, and interactive prototypes using Figma, Sketch, and InVision to support faster development cycles. - Reduced implementation errors and rework by developing clear design documentation and guidelines with actionable illustrations to improve handoff quality and workflow efficiency. - Optimized complex user journeys and workflows for SaaS product, ensuring enterprise-scale usability through structured information architecture and data visualization techniques.

• Product Designer · Greenlight Surf Supply03-01-2021 – 10-01-2024

  - Drove product iteration and market expansion opportunities by contributing to product development, conducting market research to identify new growth areas, and applying UX research to improve key digital touchpoints. - Enhanced digital workflows and usability by conducting quantitative and qualitative UX research and translating data-driven insights into user-centered design solutions. - Modernized eCommerce website using responsive design best practices, heatmap analysis (Hotjar), user behavior insights, and SEO best practices to optimize landing pages and reduce bounce rates. - Designed scalable platform experiences for B2B and eCommerce, optimizing complex data visualization and decision-making for enterprise users, aligning with cybersecurity-conscious UI best practices. - Increased conversion rates by 20% through multimedia content creation, integrating graphics, photography, landing page A/B testing, into marketing and ad campaigns. - Designed scalable content templates and a component-based design system, ensuring consistency across digital platforms.

• UI/UX Designer · Interpreting The World04-01-2020 – 03-01-2021

  - Drove higher conversion rates and user satisfaction by streamlining the path to conversion across the end-to-end customer journey. - Delivered a more intuitive desktop experience by spearheading a comprehensive design overhaul and categorizing features and services for clarity. - Led branding and design collateral including wireframes, storyboards, and high-fidelity mockups to reinforce visual identity. - Led end-to-end UX processes, conducting task analysis to identify friction points and improve usability, accessibility (WCAG), and overall user experience. - Led UX strategy workshops, incorporating insights from user personas and journey mapping to refine user flows for high-impact marketing campaigns and landing pages. - Streamlined the path to conversion by reducing friction points along the customer journey, improving conversion rates and user satisfaction. - Employed agile methodologies to streamline design and development processes, facilitating rapid iterations. - Collaborated with localization teams to design copy resonating with English and Spanish-speaking audiences, ensuring usability and readability. - Effectively categorized features and services, improving navigation and user engagement within web apps.

• Visual Design Lead · BNL Enterprises08-01-2016 – 03-01-2018

  - Enhanced photo quality and consistency through thorough color correction and editing, improving client satisfaction and retention. - Ensured photo uniformity by assisting in cropping and printing, verifying accurate work orders and product quality. - Maintained operational efficiency of printing equipment by troubleshooting issues and maximizing uptime. - Collaborated with department heads and company owner to facilitate smooth operations and align team efforts.

• Digital Media Specialist · Rive Video - Music Video Distribution - Submission - Promotion - PR Services10-01-2013 – 08-01-2016

  - Managed relationships with stakeholders including clients, programmers, event coordinators, and media outlets to ensure effective project execution. - Conducted client meetings at industry events and leveraged connections to secure new business opportunities. - Edited and produced video content, including closed captioning, to enhance accessibility and reach for client videos. - Maintained regular cross-functional collaboration to streamline processes and achieve project goals.

Education

• ThinkfulUX/UI Design Development Training
• Monmouth UniversityBachelor's degree, Music Business

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