Hayley Gregor
Product Designer | AI-Driven Advisor Workflows at J.P. Morgan
9 yrs experience · New York, NY · <10 hrs/week
About
Product Designer with experience building complex, user-facing tools at J.P. Morgan, with a growing focus on consumer and AI-driven product experiences. Skilled in turning early ideas into clear, usable designs that ship, and collaborating closely with product and engineering in fast-paced environments—currently leading AI-driven advisor workflow features including voice-enabled actions, chatbot interactions, and notification systems.
Skills
Experience
- Experience Design Associate · JP MorganChase02-01-2026
Designed AI-driven features for advisor workflows, including voice-enabled actions, chatbot interactions, and real-time notifications Leading design for notification systems within AI-powered tools, defining how users receive and act on system insights Proactively redefined team design workflows, implementing AI-assisted documentation and systems to improve efficiency and alignment Partnered closely with product and engineering to bring features to production in sprint-based cycles
- Experience Design Analyst · JP MorganChase07-01-2023 – 02-01-2026
Hired into the very first cohort of design analysts JPMorgan Chase Led 0→1 design of a contact strategy system for wealth advisors, with 30,000+ strategies created within weeks of launch Considered an SME in CRM Design in different Salesforce instances, licenses, and object-oriented design experiences Translated an undefined business initiative into a structured, scalable product workflow used across advisor teams Presented design work to cross-functional teams and leadership, influencing product direction and decisions
- Undergraduate Research Assistant · The Ohio State University01-01-2022 – 05-01-2022
Conducted user research to inform the design of an entrepreneurship center space Synthesized student insights into actionable recommendations for spatial and experiential design
- Server and Hostess · Inspire Brands05-01-2021 – 08-01-2021
Delivered high-quality service in a fast-paced environment, managing 100+ customers daily Adapted quickly in an understaffed, high-pressure setting while maintaining strong customer experience
- Administrative Assistant · StateFarm05-01-2017 – 10-01-2018
Supported insurance agents with client communication, scheduling, and lead management in a fast-paced office environment Managed administrative workflows and contributed to efficient day-to-day operations Developed strong communication and organizational skills while working directly with clients and internal teams Supported insurance agents with client communication, scheduling, and lead management in a fast-paced office environment Managed administrative workflows and contributed to efficient day-to-day operations Developed strong communication and organizational skills while working directly with clients and internal teams
Education
- The Ohio State UniversityDesign (portfolio-based program; Senior Thesis: Moolah – Product design concept for wealth advising), Design
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