Jennifer Schonekess

About

With a Bachelor of Business Administration in Accounting from the Southern Alberta Institute of Technology, I have cultivated a robust career in finance and project management. Currently, I serve as an Existing Client Manager at FIELDBOSS, where I excel in developing business processes and enhancing client relationships. My role involves managing over 40 client accounts, leading major projects, and driving product development based on client feedback. Previously, I was a Project Coordinator at Corrosion Service Company Limited, where I successfully led multi-million-dollar projects and developed health and safety protocols. My experience also includes roles as an Accounts Receivable/Project Accountant at Canadian Energy Services and Peddie Roofing and Waterproofing, where I managed full-cycle accounting and credit risk analysis. Additionally, I have experience in finance and executive roles within the oil and gas sector. My career is marked by a commitment to improving client satisfaction and operational efficiency.

Experience

• Existing Client Manager · FIELDBOSS04-01-2019

  Owned and successfully developed business processes and fostered client relationships. Collaborated with clients to identify strategy and process improvements. Worked as a functional consultant to implement those processes and customizations. Supported and developed the existing client team members, to improve their skills and provide a better client experience. Lead weekly meetings to identify challenges and resolve internal and client issues. Lead and managed major projects including client implementations, upgrades, and custom system enhancements. Successfully manage 40+ client accounts with a proven track record for retention. Provided timely resolution of customer complaints, resulting in higher client satisfaction and one of the best support response rates in the industry. Drove product development based on client feedback and personal recommendations.

• Project Coordinator · Corrosion Service Company Limited08-01-2015 – 01-01-2019

  Partnered with key stakeholders to identify and execute cross-functional goals. Draft and present project proposals. Defined timelines, budgets, deliverables, milestones, and allocated resources. Manage internal and external contractors and staff throughout the project lifecycle. Direct project management initiatives from conception to implementation and management. Develop and complete progress reports and invoicing. Successfully lead multi-million-dollar projects while working on site as a project resource. Developed and managed on-site health and safety protocols and completed regulatory reporting.

• Accounts Receivable/ Project Accountant · Canadian Energy Services02-01-2013 – 02-01-2015

  Accounts Receivable duties including daily cash reconciliation and application. Project Accounting of up to 65 projects, tracking time allocations, inventory movements and reconciliations, interpreting field paperwork and issues, field ticket management, ensure proper communication with field, sales and operations staff and completing accurate customer invoicing at projects end. Implementation of New Policies and Procedures including building new policy manual and customer information reference guides and assisting in the implementation of new software. Completion of Monthly and Year End Revenue Accrual Reports with strict deadlines. Monthly Margin Analysis and monthly sales commissions reports. Assisted in internal audits and controls along with CSOX evaluations.

• Project Accountant/ Accounts Receivables and Collections · Peddie Roofing and Waterproofing09-01-2010 – 01-01-2013

  Full Cycle Accounts Receivables including daily cash reconciliation, allocation and deposits. Monthly Bank Reconciliations and statements of accounts. Monthly Revenue Accruals. Project Accounting of 20-30 projects at a time. Maintaining, tracking and reviewing CCDC Contacts, completing accurate job costing and time allocations. Material and inventory tracking from warehouse to job site. Ensuring accurate and timely customer invoicing upon completion of the project. Credit Risk Management, Analysis and Collections of 500 accounts. Completing corporate credit checks and evaluations, analyzing results and reviewing current and new customer contracts. Reporting default accounts to the credit bureau and taking further legal action as necessary. All while maintaining positive customer relations.

• Finance and Executive Roles · Self Employed03-01-2007 – 09-01-2010

  Health and Safety Administrator (Oil & Gas). Full Cycle Accounting (Oil & Gas). Full Cycle Accounting. Payroll. Collections (Oil & Gas). Credit Risk Analysis (Oil & Gas). Executive Personal Assistant. Software Building (Oil & Gas).

Education

• Southern Alberta Institute of Technology (SAIT)Bachelor of Business Administration (B.B.A.), Accounting

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