Josh Nordt

About

Product leader with experience across enterprise e-commerce, marketplace delivery estimation, and fintech/crypto operations. Leads cross-functional teams from 0→1 under ambiguous requirements, uses analytics and user research to drive workflow improvements, and has built and deployed fraud prevention and ML-driven decision systems. Has also driven cloud migration efforts despite limited prior cloud exposure.

Experience

• Senior Product Manager · Ford Motor Company11-01-2021

  I work inside Ford's internal design studio. Our role as an internal digital consultancy is to take products from 0 to 1, guiding our stakeholders through discovery, framing, design, and eventually continual iteration.

• Product Manager · Grubhub06-01-2020 – 11-01-2021

  I was a PM embedded within ML/AI engineers to refine our delivery estimation models. Whenever customers and restaurants are notified of when drivers/food will arrive, we are the group that ensures those are as accurate as possible.

• Business Operations · Abra2018 – 03-01-2020

  One man fraud, collections, and compliance group that helped scale an international fin-tech startup.

• Business Operations Manager & City Launcher · Zoomer Delivery07-01-2015 – 02-01-2017

  One of the first fifteen employees at the company. Focused on helping us expand into new markets and then was responsible for driver churn across all of our delivery markets.

Education

• Rice UniversityMBA
• Baylor UniversityBA

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