Kahiyla Minor

About

I built Green Tack Solutions to be the backbone for small businesses that refuse to fall behind. From automated systems in Notion to clean messaging, offer strategy, and next-level client experience—I’ve mastered the operations that keep brands running smoothly and growing consistently. I don’t just organize chaos—I prevent it. I’ve helped entrepreneurs stay visible, responsive, and profitable by combining strategy, structure, and style. Everything I do is intentional, and every client I serve gets the VIP treatment. Green Tack is known for premium virtual support that actually makes a difference. I built this brand from the ground up—and the results speak for themselves. In prior roles at Nova Agency Co. Marketing & Systems Agency and Thrive Digital Studio, I orchestrated automation, CRM, and backend operations to help teams scale.

Experience

• Founder and CEO · Green Tack Solutions06-01-2024 –

  A service that provides virtual receptionist and Admin services catered to your business! Your Agents in Productivity.

• Spa Coordinator/Receptionist · Charm City Skin01-01-2023 – 06-01-2023

  This role involves managing the front desk by welcoming visitors, handling calls and emails, and directing inquiries. It also includes providing administrative support like scheduling appointments, coordinating meetings, and managing the calendar. Efficiently managing mail, email communication, and spa supplies inventory is important. Additionally, addressing customer inquiries and concerns positively to improve the overall customer experience is a key aspect of the position.

• Independent Contractor · Rover.com01-01-2022 –

  I work under Rover but I essentially am my own boss. I do meet and greets with potential clients then look after their pets while they are away! This goes beyond looking after dogs, I’ve had a rat in my care before. This is a never ending job! <3.

• Owner · Dog&Beyond01-01-2022 –
• Front Desk Receptionist/Daycare attendant · The Crate Escape01-01-2022 – 12-01-2022

  •Interact with dogs in playgroups using appropriate toys and tools to ensure safe levels of play and minimizing stress levels of all dogs in playgroup. •Feeding and administering medicines when hosting boarding (overnight shift) with 15+ dogs. •Regulating a busy small business by supporting the owner in everyday Customer Service and Clerical needs. Integrating the software Kennelink to make operations accurate. •Received praise and recognition from owner for great work ethic! I learned the software and quickly contributed positively to the workplace. This also resulted in clients feeling welcome and feeling that their dogs are in safe hands.

• Beauty Advisor · Sally Beauty02-01-2021 – 01-01-2022

  Worked with the team to enhance store layout and displays, creating an attractive environment. Engaged in ongoing training to stay updated on products and sales tactics. Imparted strong product knowledge to customers, boosting satisfaction. Exceeded personal and team sales targets through effective sales methods, earning frequent recognition from corporate.

• Operations Assistant · Thrive Digital Studio01-01-2021 – 12-31-2022

  Supported backend operations, onboarding, and client communications for a business coaching brand.

• Automation Strategist · Nova Agency Co. Marketing & Systems Agency01-01-2020 – 12-31-2023

  Developed automation workflows and CRM strategies to streamline marketing and client operations.

• Backend & Operations Manager · Charm City Skin | Beauty & Wellness Studio01-01-2020 – 12-31-2021

  Managed front desk/ backend operations, communications, and scheduling workflows to improve client experience.

• Sales Associate · Icing By Claires09-01-2019 – 06-01-2020

  Supported receiving and organizing merchandise shipments to ensure accurate inventory. Handled customer inquiries and returns positively, improving the overall experience. Conducted precise transactions using the point-of-sale system for seamless checkouts. Provided friendly assistance to customers, identifying needs and making suitable product recommendations.

Education

• Community College of Baltimore CountySome College, Nursing
• Perry hall

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