Lilian Chiu

About

With a Bachelor of Commerce from McMaster University and a diverse educational background in UX design and Chinese language studies, I have cultivated a unique blend of skills in product design and strategy. My professional journey includes co-founding Legacy: Carbon Intelligence for Real Estate, where I lead product, UX, and design efforts to drive sustainable solutions in the real estate sector. As a freelance consultant, I offer strategic insights and design expertise to various clients. My passion for education led me to a role as a UX Design Educator at Hyper Island, where I shared my knowledge of design principles with aspiring professionals. My career is marked by a commitment to innovation and sustainability, leveraging my expertise to create impactful solutions in the design and real estate industries.

Experience

• Product Design and Strategy · Freelance2025-05-01 –

  Providing product design and strategic consulting services.

• Co-Founder & Investor, Head of Product and UX, Head of Design · Legacy: Carbon Intelligence for Real Estate2020-11-01 –

  Co-founded the company and led product, UX, and design initiatives to enhance carbon intelligence solutions for real estate.

• UX Design Educator · Hyper Island2021-09-01 – 2022-10-01

  Educated students on UX design principles and practices.

• Self Employed2025-05-01 –

  Freelance business.

• Senior UX Designer · Star2020-07-01 – 2020-09-01

  Championed best practices by mentoring junior designers, produced trend reports and white papers, and represented the consultancy at industry events.

• UX Designer · Max Designer2017-08-01 – 2020-07-01

  Managed end-to-end project execution from ideation to delivery, leading teams of 2-8 designers and collaborating with product, engineering, and stakeholders to align with business goals.

• UI Designer · Unknown2015-08-01 – 2017-07-01

  Designed user-centric digital and physical experiences across 20+ projects for diverse industries, facilitating workshops and contributing to UI, UX, animation, research, service design, and design strategy.

• Producer & Account Manager · videoBIO2015-08-01 – 2016-11-01

  Designed UI components, improved UX, led end-to-end production of recruitment videos and product videos, managing storytelling, scripting, editing, and animation.

• Chairman of HappiNest · Nest Copenhagen2022-01-01 – 2022-12-01

  Led a 21-person collective in Copenhagen for startup founders/entrepreneurs, managing and championing the well-being of all residents.

• Producer · WILD Voices2016-01-01 – 2017-01-01

  Produced documentaries and media content for environmental and conservation organizations to maximize digital impact.

Education

• McMaster UniversityBachelor of Commerce (BCom), Environmental Science and Geography
• ThinkfulUX Design Fundamentals - Mentorship Program

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