Milli Malkan

About

Experienced designer of all things intangible & tangible. I have a history of working in the design industry ranging across UX, product design, graphic design, branding, and architecture. I've worked with clients ranging from e-commerce to non-profits. My most recent work includes working with startups Rec and Jammify. In a previous life I was an architect, where I worked on graphic design, data visualization, and spatial design, which laid the groundwork for my transition to UX design. I use both my and 2D and 3D design principles to mold my design approach - where I lead end-to-end design processes - integrating research, prototyping, and technical design tools to develop impactful designs.

Experience

• Product Designer · Rec09-01-2023 – 02-01-2024

  • Spearheaded the development of high-fidelity prototyped wireframes for both web and mobile user-facing products, introducing new features to enhance user engagement • Lead designer for the inaugural launch of Rec’s admin tool, a SaaS platform tailored for administrative users, streamlining their workflow and simplifying their tasks • Pioneered the creation of the first-ever design system for Rec’s admin SaaS platform, leveraging the untitled UI design system and collaborated with engineers to ensure a smooth handoff and cohesive integration of design element

• Product Designer · Jammify07-01-2023 – 08-01-2023

  • Delivered a comprehensive package of assets, including user flows, mid-fi and hi-fi prototypes, usability test results, and a branding package • Developed MVP product based on research insights, facilitating presentation to key stakeholders

• UI/UX & Branding Designer · First Product Hire11-01-2023 – 03-01-2024

  • Orchestrated a comprehensive redesign of responsive mobile and desktop screens within Shopify for e-commerce B2C business, to increase user conversion rates • Collaborated with product managers, stakeholders, designers and engineers to ensure smooth handoff and efficient implementation of design solutions

• UI/UX Designer · Brasserie Memere06-01-2023 – 11-01-2023

  • Elevated the desktop and mobile screen designs for restaurant Brasserie Memere, to engage new guests and reinforce the overarching brand • Achieved a 15% boost in user engagement by enhancing contact form design

• UI/UX Designer · Wine10006-01-2023 – 10-01-2023

  • Sole designer for Wine100, provided a ground up web design; delivered mock ups, prototypes, and branding package to client • Created B2C marketing and ecommerce experience

• UI/UX Designer · Project Alpaca02-01-2023 – 03-01-2023

  • Directed the website overhaul for non-profit Project Alpaca • Optimized program resource recruitment, partnering with co-founders for stakeholder research and implementing UX-driven design changes • Redesigned visual elements, site structure, and donation features to amplify user engagement • Presented findings to the board of directors, demonstrating the project’s impact

• 3D Designer · Robert Young Architects04-01-2021 – 09-01-2022

  Lead designer for 5000 sq. ft. waterfront house; produced drawings sets and developed 3D studies. Assisted in production of drawings sets for 4+ residential projects ranging from DD to CD. Produced presentations ready concept drawings and images for client meetings.

• 3D & Graphic Designer · studioMDA02-01-2019 – 09-01-2020

  Participated in design process and production on 10+ projects. Developed schematic design and assisted with drawing sets. Analysed and documented existing site conditions and cultural context. Researched and produced feasability study. Co-lead marketing department, providing presentation ready materials, website content, RFP submissions, press coordination, image archival, project text, and, award submissions.

• Graphic Designer · designLAB architects2017 – 08-01-2017

  Curated, published, and created content for comprehensive book showcasing research methodologies utilized by designLAB; provided text and graphic representation of raw data.

• 3D & Marketing Intern · Arrowstreet2016 – 06-01-2016

  Assisted multiple projects teams on developing schematic design, presentation materials, materiality, model making, 3D modeling, technical drawings and site visits.

• UX Intern · Bentley Systems05-01-2014 – 07-01-2014

  Evaluated usability of software and developed user flows to pinpoint issues or opportunities for technical intervention to improve user experience.

Education

• Northeastern UniversityBachelor's Degree, Architecture
• General AssemblyUser Experience Design Immersive
• École des Beaux-ArtsArt & Architecture Fellowship Program

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