Mani Harsha
Technical Product Manager (AI/ML & Data Integrations) | 10+ Years Driving SaaS & FinTech Impact
10 yrs experience · Sutton, UK · 20-30 hrs/week
About
Technical Product Manager with 10+ years of experience architecting data-driven SaaS platforms and AI/ML integrations. Generated $3.5M+ business impact and improved operational efficiency by 60% through strategic product development, integrations, and data-driven GTM execution. Expertise includes AWS, SQL, A/B testing, product analytics, KPI/roadmap leadership, and translating technical capabilities into high-value user experiences across SaaS and FinTech domains.
Skills
Experience
- Technical Product Manager - AI & Data Integration · Inspera AS01-01-2025
Spearheaded the end-to-end design and delivery of a scalable automation framework for large-scale assessments, driving a 15% reduction in manual grading efforts and generating £1.2M in new revenue. Architected rigorous A/B testing frameworks to evaluate a novel AI psychometrics engine, significantly automating internal content validation and boosting model accuracy by 25%. Transitioned product operations to a data-driven model by establishing comprehensive performance dashboards and KPIs, unlocking a 30% improvement in cross-functional alignment b/w Engg and business. Owned the Go-To-Market (GTM) strategy and technical launch for a critical enterprise integration with Microsoft, successfully capturing $800K in direct business impact.
- Technical Product Manager – Integrations & AI Capabilities · Tyfone CDI Pvt Ltd04-01-2023 – 09-30-2024
Developed and launched a 0→1 Digital Banking (DAO) product with advanced eKYC, fraud mitigation, and automated decisioning, cutting turnaround time and cost by ~75% for converting prospects into members. Designed and delivered a comprehensive Card Management Console, enabling instant digital issuance, transaction controls, spend alerts, and push provisioning, integrated with major vendors for a seamless, vendor- agnostic experience. Managed 130+ API, SDK, and SSO integrations to deliver advanced digital banking solutions for 25+ financial institutions, including PFM, ACH/RTP, bill pay, and remote check deposits. Revamped alert architecture using microservices, increasing conversion by 6%, and implemented NAO integration aligned with EAR & ITAR, boosting operational efficiency by 10% and reducing annual expenses by $500K. Enhanced digital banking UX by integrating Yodlee and Plaid APIs, driving a 20% efficiency boost, and replaced legacy VISA features with VTC, improving system reliability by 25% and feature adoption by 17%.
- Technical Product Manager – Developer Analytics (AI & ML) · BlueOptima SaaS Pvt Ltd.09-01-2022 – 04-30-2023
Championed Developer Experience initiatives by launching a no-code installation wizard, cutting internal developer setup time by 60% and removing workflow friction. Revamped onboarding and maintainability feature using the Hook Model, driving better first-time experience and retention by cutting setup time by 60% and manual effort by 40%. Launched GitHub Secrets Detection Plugin, detecting 4× more leaks than Gitleaks and 12× more than Truffle hog, earning developer trust. Introduced AI-driven insights in Performance Insights, helping developers improve code maintainability and positioning the product at the AI frontier to reduce CI/CD risks and increase open-source stability by 25%. Implemented the JTBD framework to align product strategy with real user needs, improving prioritization and speeding decisions by enhancing task visibility and cutting turnaround delays by 30% through root-cause tracking. Boosted adoption by 72% for the Team Lead Dashboard by uncovering unmet needs and reshaping roadmap priorities.
- Technical Product Manager II - WhatsUp Gold (Network Monitoring) · Progress Software Development Centre12-01-2020 – 06-30-2022
Owned and executed customer-driven roadmap for WhatsUp Gold, successfully shipping major releases aligned with business objectives and market needs. Led development of an APM plugin enabling monitoring of mission-critical applications (Microsoft Exchange, SQL Server), improving system visibility and reliability. Enhanced UI and backend performance by 30%, reducing page load times through code optimization and architectural improvements. Built continuous feedback loops, increasing customer satisfaction by 12% and reducing churn through targeted enhancements. Integrated Pendo analytics to enable user-based insights, improving feature prioritization & roadmap planning.
- Product Manager I - WhatsUp Gold (Network & Infra Monitoring) · Progress Software Development Centre05-01-2020 – 12-01-2020
Owned and executed customer-driven roadmap for WhatsUp Gold, successfully shipping major releases aligned with business objectives and market needs. Led development of an APM plugin enabling monitoring of mission-critical applications (Microsoft Exchange, SQL Server), improving system visibility and reliability. Enhanced UI and backend performance by 30%, reducing page load times through code optimization and architectural improvements. Built continuous feedback loops, increasing customer satisfaction by 12% and reducing churn through targeted enhancements. Integrated Pendo analytics to enable user-based insights, improving feature prioritization & roadmap planning.
- Associate Technical Product Manager - Cloud Watch (Cloud Monitoring) · Amazon Web Services - Amazon01-01-2018 – 05-31-2020
Launched AWS CloudWatch Application Insights, an ML-powered APM solution that detects issues and pinpoints root causes, adopted by 17K+ customers and cut MTTR by 30%. Drove product strategy, shaping pricing, roadmap, and GTM plans to accelerate enterprise cloud adoption. Introduced ML-driven monitoring with AWS Bedrock, boosting anomaly detection by 30%, reducing manual analysis by 42%, and speeding incident resolution by 20%. Accelerated release cycles by 35% by implementing CI/CD pipelines and Infrastructure as Code (Terraform, CloudFormation), directly contributing to engineering efficiency. Led cross-functional delivery of agentic DevOps and observability improvements, creating developer-first experiences that boosted operational efficiency and unlocked a multi-million-dollar adoption pipeline.
- AWS Solution Architect (Cloud Network Engineer) · Amazon Web Services - Amazon02-01-2017 – 01-31-2018
Launched AWS CloudWatch Application Insights, an ML-powered APM solution that detects issues and pinpoints root causes, adopted by 17K+ customers and cut MTTR by 30%. Drove product strategy, shaping pricing, roadmap, and GTM plans to accelerate enterprise cloud adoption. Introduced ML-driven monitoring with AWS Bedrock, boosting anomaly detection by 30%, reducing manual analysis by 42%, and speeding incident resolution by 20%. Accelerated release cycles by 35% by implementing CI/CD pipelines and Infrastructure as Code (Terraform, CloudFormation), directly contributing to engineering efficiency. Led cross-functional delivery of agentic DevOps and observability improvements, creating developer-first experiences that boosted operational efficiency and unlocked a multi-million-dollar adoption pipeline.
Education
- Jain University - School of ManagementE-MBA, E-MBA in IT Management & Business Analytics
- Vignan’s Institute of Information Technology - JNTUBTech, BTech in Computer Science
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