Rina H

Rina H

Video / Photo Editor

1 yrs experience · Pristina · <10 hrs/week

About

Video / Photo Editor

Skills

CRMCommunicationConflict ResolutionCustomer ServiceData EntryEmailsEnglishMulti-taskingProblem SolvingTime ManagementTime management

Experience

  • Customer Support / Call Center Support Specialist · Customer Support (Call Center)Unknown

    Handled inbound and outbound calls, assisting customers with questions, issues, and requests Resolved customer problems efficiently while maintaining a professional and positive attitude Communicated clearly in English across phone, chat, and email channels Managed multiple conversations and tasks in a fast-paced environment Maintained customer satisfaction by actively listening and providing effective solutions Followed company procedures and used internal systems to track and update customer interactions

Education

  • UniversityBachelor’s Degree, English Language

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