Robert Dragne

About

I help companies grow revenue by treating people like people. At Athyna, we’re reimagining what global hiring should look like—fair, human-centered, and mutually sustainable. I'm not here for the hustle cult. I'm here to build long-term partnerships, empowered teams, and systems that scale without burning out the humans behind them. Punk ethics. Clear KPIs. Real talk.

Experience

• VP of Revenue · Athyna2024-06-01 –

  Strategic leader for the Sales and Customer Success Departments, leading the full Sales Lifecycle and ensuring that Athyna delivers an excellent service throughout.

• Head of Customer Success · Athyna2023-03-01 – 2024-06-01

  Crafting superb experiences for Athyna's customers and leading a team of highly skilled CSM's in helping them achieve their goals with remote, world class, talent.

• VP of Customer Success · Upstack.co2021-09-01 – 2023-01-01

  Managing the Client Success strategy and implementation in UpStack, specifically the Post Sale Customer lifecycle. Effectively supporting Upstack in strategic fields such as: Customer Success, Sales, Upsell and Cross sell, Risk Management, Operations planning, Budgeting. The primary objective is to ensure that our high calibre teams drive Customer Acquisition, Engagement and that Upstack's Customer Lifecycles are successful, with goals reached on time and budget.

• Director of Customer Success · Upstack.co2019-07-01 – 2021-09-01

  Created an approach to Customer Success which is unique to Upstack. Grew the Customer Success team in line with Upstack's goals and continued growth. Created Playbooks, case studies for success and team documentation. Implemented a "Post Sale"focused Sales approach within the Customer Success team.

• Senior Success Manager · Upstack.co2018-02-01 – 2019-07-01

  Working alongside clients and development teams, in an AGILE methodology, to create innovative software solutions. Onboarding new developers, enabling teams to work efficiently within the AGILE framework.

• Project Manager · Upstack.co2017-03-01 – 2018-02-01

  Working in innovative software products. Acting as Project Manager within the AGILE framework. Ensuring satisfactory project delivery.

• Assistant Manager · The White Hart Canterbury2016-02-01 – 2017-02-01

  This position broadened my horizons, helping me develop excellent Management skills. Involved in strategic decision making, including the implementation of a new food franchise and re-branding the business.

• Director · Militia Skateboards UK2013-05-01 – 2017-01-01

  Started a business franchise during University. Developed skills in establishing budgets, developing marketing strategies, negotiating contracts, managing people, organizing events, and basic accounting.

• Assistant Manager · The Phoenix Pub Canterbury2012-10-01 – 2016-02-01
• General Assistant · Howfield Manor Hotel2012-04-01 – 2012-10-01

Education

• Canterbury Christ Church UniversityBachelor of Science (BSc), Events Management
• Grigore Antipa High School - Brasov, RomaniaBaccalaureate degree, Environmental Studies

Similar talent on Pangea

Nicole W.Head of Sales and GTM | Passionate Team Builder | SaaS | Marketplace | Revenue StrategyChris D.Customer Success Leader | Customer Advocate | Cross-Functional Team Builder | Process InnovatorDebbie D.Customer Success Leader | Strategic Operations ExpertHaley B.Customer Success Leader | Growth StrategistTexas, USA