Spencer McLeod

About

Results-driven Product Manager with experience leading cross-functional teams to develop customer-focused products in fast-paced environments. Skilled at translating business strategy into actionable product roadmaps, driving impactful releases, and optimizing user engagement and retention.

Experience

• Product Manager · Snap Mobile, Inc.11-01-2021 – 10-01-2024

  Strategic leader managing partnerships, product strategy, and stakeholder engagement across customer tools and business systems for a fast-growing fundraising platform. Strategic Partner Development: Initiated partnerships with financial compliance vendors (VGS, Stripe) to implement secure data handling systems, enabling scalable, compliant integrations that enhanced trust across customer organizations. Cross-Functional Leadership: Partnered with sales, legal, and executive teams to align product initiatives with go-to-market strategies, ensuring cross-team accountability and a unified customer experience across a user base of 1M+. Stakeholder Engagement & Vision Alignment: Drove quarterly roadmap planning by integrating feedback from marketing, finance, and customer success stakeholders, directly aligning roadmap outcomes with organizational goals. Negotiation & Collaboration: Worked closely with external stakeholders to define technical terms and privacy conditions in vendor contracts, ensuring proper handling of sensitive KYB/KYC data. Program & Partnership Enablement: Migrated internal tools and client-facing reporting systems by working directly with cross-functional teams and external compliance consultants, improving transparency and client trust through enriched reporting. Operational Efficiency: Streamlined internal CRM and sales operations in collaboration with sales leadership, improving deal tracking accuracy and enhancing cross-functional visibility. Revenue Growth via Strategic Features: Delivered the “Vault” feature in partnership with engineering and business stakeholders, driving $400K in revenue in its first quarter through data security innovation valued by enterprise partners.

• Program Manager, Sales Operations · Snap Mobile, Inc.

  Spearheaded CRM enhancements in collaboration with sales, support, and finance teams to streamline client lifecycle tracking and improve internal reporting accuracy. Developed dashboards and reporting tools that enabled strategic account review and helped prioritize growth opportunities with key clients.

• Account Manager · Snap Mobile, Inc.01-01-2018 – 02-01-2021

  Managed client relationships and introduced new sales models, enhancing customer engagement and remote tool adoption for sales teams.

• Events Marketing Manager · UNIVERSITY OF WASHINGTON - MARKETING & COMMUNICATIONS03-01-2015 – 02-01-2017

  Built partnerships across departments, donor communities, and external vendors to execute the university’s $5B fundraising campaign with over 7,500 attendees. Managed vendor contracts, community engagement efforts, and logistical planning for high-stakes events, increasing stakeholder satisfaction and campaign visibility by 30%.

Education

• University of WashingtonBachelor of Arts - BA, Political Economics, Michael G. Foster School of Business Professional Sales
• University of Sydney6-Month Direct Exchange – Faculty of Business & Marketing

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