Tassia Cerqueira

About

I am passionate about languages, finances, content creation, self-development, tv shows, sports, traveling, and FOOD, of course. :) I am a quick learner and self-starter who enjoys learning new skills and about different subjects. I feel like I am at my best when I get to learn something new and share my knowledge with others; it gives me great pleasure! Career-wise, I have a bachelor’s degree in accounting (with a minor in Business) and some experience with Information Technology. It took me a minute to figure out my career path - a lot of exploration, self-reflection and trial and error to get where I am today, and I am finally happy with my choices. Last year I earned an Associate’s in Marketing. Plus, I am always taking new online courses or watching stuff in the University of Youtube. :) I love learning languages. Portuguese is my native language, and I speak fluent English. I also speak some survival Spanish — my latest trip to Mexico can prove that —and now I'm learning Italian because I want to be able to order some good pasta when I go to Italy. Oh! I also love traveling and trying different cuisines. Sports is another passion of mine. Whenever I can, I practice soccer and pickleball. But now I am interested in joining a league to learn how to play Kickball. I'm all about embracing growth, both personally and professionally. Besides that though, I absolutely love hanging out with my friends, meeting new people, and having fun/interesting conversations. So, let's link up and see where our paths might intersect. Looking forward to some awesome conversations!

Experience

• Social Media Coordinator · Kurate Media06-01-2024

  As a Social Media Coordinator, responsible for managing and executing social media strategies to enhance brand presence and engagement.

• Social Media Content Creator · Modern Bay Strategies03-01-2025

  As a Social Media Content Creator, responsible for developing and curating engaging content to enhance brand visibility and audience engagement.

• Social Media Content Creator · YouTube04-01-2019

  As a Content Creator and Community Manager, harnessed digital marketing and social media strategies to spotlight Orange County, CA, and the surrounding areas. Led the editorial direction of YouTube channel and Instagram page, offering valuable insights and information for newcomers to California. Produced and edited engaging video content for Instagram and YouTube, capturing the essence of life in Orange County. Skillfully utilized tools like Canva, Photoshop, and Wondershare Filmora to craft visually appealing content that resonated with the audience. Drove community engagement, fostering an interactive online community of individuals eager to learn about life in a new country. Managed content creation scheduling and utilized SEO strategies to increase user engagement and following. Achievements include producing over 140 videos for YouTube, resulting in a 2900% subscriber growth and 157k views within the channel's initial 18 months, and achieving a 650% follower growth on Instagram.

• Barista · Philz Coffee11-01-2023 – 03-01-2024

  Provided exceptional customer service in a fast-paced environment, ensuring each customer received a personalized experience. Demonstrated strong communication skills by accurately taking and fulfilling customer orders and addressing inquiries with professionalism. Collaborated closely with team members to maintain cleanliness and organization of the coffee shop while fostering a supportive work environment. Received consistent positive feedback from satisfied customers, aligning with the company's mission of 'better people's days'.

• Branding Coordinator · ESTsoft Inc.07-01-2022 – 11-01-2023

  Assisted with the localization of the Brazilian version of the flagship MMORPG title (CABAL Online and CABAL Mobile) to ensure the quality and accuracy of translated content. Monitored and responded to Portuguese language support tickets, efficiently identifying user issues and collaborating with the CS team to resolve problems and provide high-quality responses. Investigated, reported, and took appropriate action against fraud, scams, and inappropriate activities within the community as a game master (GM). Developed campaigns to prevent potential fraud and scams within the game environment. Managed official player communication through drafting and posting notices on the official website, Facebook, Instagram, and Discord to effectively advise the Portuguese and English-speaking player base about important news and updates. Engaged with the community on social channels, planning and executing community events to drive user engagement and enhance player satisfaction. Gathered and conveyed valuable insights, needs, issues, and common opinions from the Portuguese and English-speaking player base to the management through written and verbal communication. Provided support and assistance to other departments and teams as required. Investigated, reported, and submitted (DMCA) copyright infringement user's notices on Twitch, YouTube, and various media platforms.

Education

• Saddleback CollegeAssociate of Science - AS, Marketing
• Saddleback CollegeGeneral Education
• Centro Universitário Adventista de São PauloBacharel, Accounting and Business/Management
• Universidade SalvadorAssociate's degree, Information Technology

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