TR Roberts

About

TR is a client-focused sales and recruiting professional with 10+ years of experience across luxury retail, admissions and talent. Currently a Sales Associate at Sitka Fur Gallery, TR consistently exceeds six-figure monthly sales targets while maintaining a 5-star client satisfaction record. Previously, TR held admissions and talent roles at Parsons School of Design, Nordic Global, and On Deck.

Experience

• Sales Associate · Sitka Fur Gallery05-01-2024

  Sitka Fur Gallery is a family-owned luxury retailer with locations in Alaska, Utah, and Wyoming, known for its curated collection of fur, shearling, and accessories. Rotated seasonally between Sitka, Alaska and Park City, Utah, delivered personalized client experiences while supporting merchandising, window displays, and sales floor operations. - During peak winter seasons, exceeded six-figure monthly sales targets by an average of ~26%, with individual months ranging from 16–35% above goal across December and January. - Developed a strategy to convert hesitant customers from warmer climates by sharing examples of similar clients’ purchases. This approach resulted in converting three reluctant customers into sales on one day, totaling over $10,000 in sales. - Achieved $50,000+ in sales, meeting the sales target for a two-week pay period typically made by seasoned employees, twice within the first three months in the role at the Sitka, AK location.

• Career Break / Transition · Career Transition04-01-2022 – 04-01-2024

  Following two early-stage roles impacted by layoffs, navigated a competitive hiring market by staying professionally active through contract work, volunteering, and independent projects. Applied strengths in recruiting, operations, customer experience, and program support across education, healthcare, and nonprofit environments. Recruiting & Talent (Nordic Global, On Deck) - Sourced and recruited 80+ net new leadership-level candidates for healthcare consulting roles, doubling sourcing capacity in a previously single-owner function - Strengthened recruiting efficiency by auditing candidate pipelines and building proactive LinkedIn Recruiter tracking for 20 high-priority prospects - Maintained consistent candidate engagement through 80+ weekly outreach emails and 20+ relationship-building calls - Conducted 30+ admissions interviews within the first month at a selective startup accelerator, closing 13 candidates ahead of cohort launch Contract Operations & Customer Experience (DELTA Testing Services) - Ensured exam integrity and delivered high-trust customer service in a secure, technology-enabled testing environment serving 1,000+ students weekly - Improved test center check-in workflows, doubling proctor throughput while maintaining compliance and service quality Volunteer & Community Program Impact (LGBTQ Center of Durham) - Helped launch the Center’s first Back to Work 50+ cohort in partnership with AARP, supporting LGBTQ+ job seekers re-entering the workforce - Created a new Community Connections game night that attracted participants from age groups previously underserved by Center programming

• Admission Counselor · Parsons School of Design08-01-2015 – 03-01-2022

  Housed within the comprehensive New School university, Parsons is the number one design school in the U.S. and among the top three globally. Managed the admission process, reviewed and evaluated applications for admission to Parsons and Eugene Lang College of Liberal Arts while representing the entire New School university in recruitment efforts. - Individually reviewed 500+ applications for undergraduate programs at Parsons and Lang each admissions cycle, identifying applicants demonstrating not only readiness for success at the university but the accomplishments, skills and values that resonated with university mission. - Organized and participated in 70+ school visits, college fairs and recruitment events each year, meeting with hundreds of students and maintaining a healthy prospective student to applicant pipeline for assigned recruitment territories. - Expanded recruitment efforts in multiple territories covering 16 U.S. states across the Midwest, Northeast and South reaching targets of at least four school visits per travel day in each location. Often exceeded these targets by adding additional visits per day in order to reach all priority schools and build strategic relationships with new schools in each location. - Developed Parsons’ first-ever series of bi-monthly Spring admitted student event series, Discover Days. Expanded admitted student event offerings from one open house to seven total events which attracted 240+ additional admitted students and their families to our programing. - Nurtured prospective student and college counseling colleague relationships with weekly email outreach of 200+ emails, 30+ calls and 10+ admission counseling appointments.

Education

• Milwaukee Institute of Art & DesignBachelor's Degree, Integrated Studio Arts

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