V J
Inside Sales & Customer Success Specialist | Ex-Sugar.fit & TaskUs | Driving Revenue & 98% Retention
4 yrs experience · <10 hrs/week
About
Driven Business Development Executive with career history in multi-state distributed businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
Experience
- Subject Matter Expert · TaskUs2025-08-01 –
- Customer Service Specialist · TaskUs2024-06-01 – 2025-09-01
- Business Development Manager · sugar.fit2023-01-01 – 2024-05-01
• Lead Generation: Identify and prospect potential clients or customers through various channels such as cold calling, email campaigns, social media, and online research. Generate a pipeline of qualified leads for the sales team. • Qualification and Nurturing: Evaluate leads to determine their potential as viable opportunities. Engage with prospects to understand their needs, challenges, and pain points. Nurture relationships with leads by providing relevant information and addressing their concerns. • Collaboration and Communication: Work closely with the sales team, marketing department, and other internal stakeholders to align strategies and ensure a seamless sales process. Collaborate on lead generation campaigns, marketing materials, and sales strategies. • Continuous Learning and Development: Stay updated on industry best practices, sales techniques, and product knowledge. Attend conferences, workshops, and training sessions to enhance your skills and expertise in inside sales. • Targets and Goals: Meet or exceed assigned sales targets and goals, contributing to the overall growth and success of the organization.
- Business Development Manager · Possible2022-08-01 – 2023-01-01
• Sales Presentations: Conduct product or service demonstrations to potential clients, showcasing the value proposition and Benefits. Tailor presentations to align with the prospect's specific requirements and goals. • Proposal Development: Prepare and present proposals, quotes, and contracts to potential clients. Collaborate with internal teams, such as marketing, product development, and finance, to create compelling and customized proposals that meet the prospect's needs. • Sales Reporting and Analysis: Maintain accurate records of sales activities, customer interactions, and deals in the CRM system. Generate regular reports and analyze sales data to track performance, identify areas for improvement, and make data-driven decisions.
- Business Development Executive · DigiNimBus2021-01-01 – 2022-06-01
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities. - Completed and submitted monthly and yearly reports to support executive decision making. - Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs. - Defined and integrated roles, responsibilities and processes for business team and data management organization. - Developed new proposals, contracts and procedures to draw in more clients and streamline work operations. - Translated customer needs into solution requirements using powerful value propositions and negotiation skills
Education
- High SchoolInformation Technology, Information Technology
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