Yusuf Hassen

About

Hey! I'm Yusuf, finishing my honors degree in Digital Arts with a focus on Interactive Media and Writing & Interactivity. I blend storytelling and tech to engage audiences, and I’m exploring games and AI for my research project. Recently, I completed Cole Gordon’s 30 Day Closer program, diving into high-ticket sales and refining my skills in communication and deal-closing. I'm also getting certified in project management. Passionate about gaming, copywriting, and creating impactful experiences, I’m eager to connect with visionary teams and projects. Let’s chat and see what we can create together!.

Experience

• Appointment Setter/Sales Development Representative · Wade Marketing07-01-2023 – 09-01-2023

  - Generated $50000+ in sales. - Drove new business revenue by converting inbound leads into qualified appointments with program specialists/closers. - Maintained a deep understanding of the agency's digital marketing services, ensuring accurate and compelling presentations to potential clients, enhancing their confidence in the agency's expertise. - Utilized CRM software to keep detailed records of client interactions, appointments, and follow-up activities, enabling seamless information retrieval and enhancing team collaboration. - Collaborated closely with the sales team, providing crucial support in preparing sales materials, proposals, and presentations, contributing significantly to the conversion process.

• Transcriptionist And Captioner · Rev07-01-2020 – 09-01-2023

  Transcribed a wide variety of audio and video files into text with a high degree of accuracy, ensuring the faithful representation of content and context. Proficiently synchronized captions with audio and video files, adhering to precise timing and formatting guidelines to create seamless and accessible multimedia content. Maintained the highest ratings for quality and accuracy consistently, reflecting a commitment to delivering top-notch transcriptions and captions for clients. Received numerous compliments and positive feedback from clients for delivering outstanding work, demonstrating a keen attention to detail and a deep understanding of client needs.

• Quality Assurance Manager · Gauteng Department of Education11-01-2021 – 12-01-2021

  Conducted comprehensive data input and analysis to validate exam results, employing strong analytical skills to identify discrepancies and ensure the accuracy of student marks and records. Implemented rigorous quality assurance protocols, meticulously reviewing exam scripts and marks to guarantee adherence to established standards, thereby upholding the integrity of the examination process. Elected as a team leader, successfully led a group of team members, ensuring their efficiency and productivity. Provided guidance, support, and training to team members to enhance their performance and meet deadlines. Acted as a liaison between the team and management, effectively communicating project updates, challenges, and achievements. Facilitated smooth information flow, ensuring everyone was well-informed and aligned with project goals.

• Co-Founder & Manager · Skincare & Co07-01-2020 – 06-01-2021

  Co-founded and managed an online e-commerce store specializing in skincare products, successfully establishing the business from the ground up. Handled all aspects of the business operations, including advertising, marketing strategies, customer service, order processing, and inventory management, ensuring seamless day-to-day operations. Developed and executed effective marketing and advertising campaigns to promote products, increase brand awareness, and attract a loyal customer base, utilizing digital marketing channels and social media platforms. Provided exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction, contributing to a positive shopping experience and repeat business.

Education

• University of the WitwatersrandBachelor of Arts (Honours) - BA, Digital Arts

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